As a truly client-centric company, we take pride in delivering value to our clients. In 2020, a key focus was helping our clients navigate safely through the COVID-19 crisis.
Supporting Clients during the Crisis
In-person meetings, site visits and workshops were cancelled due to COVID-19. The crisis rendered many of the usual ways of working with our clients unsafe and made it essential to re-think how to continue close collaboration throughout the crisis.
Delivering Value to Clients
Throughout the year, Ramboll finalised more than 34,000 projects and high performance and project delivery remained a key priority. Our clients evaluated 4,110 projects in 2020 and on a scale from 1 to 5 we achieved a satisfaction score of 4.39.
Creating Value through Innovation
Realising the potential of digital innovation enables us to work even more closely with our clients, drive efficiencies and find solutions to our clients’ most complex challenges.
Throughout 2020, Ramboll progressed the innovation agenda and we now have a strong, revenue-generating portfolio of more than 100 innovation projects.