Protocols and online training keep employees safe during COVID-19
We helped a large property management company develop guidelines for protecting employees who perform emergency repairs in housing units.
Services
- Entry decision protocols
- Research and guidance
- Web-delivered training
How we support
The property management company supports thousands of housing units across the United States. The client needed support in protecting their employees who must enter housing units to perform emergency repairs during the COVID-19 pandemic.
Ramboll’s Health Science experts developed two different types of emergency entry protocols. One procedure covers entry of a housing with no confirmed or expected cases of COVID-19, and another more extensive protocol to account for cases where someone in the housing is in quarantine or is known to be a carrier of the virus. Our Health Science experts also developed protocol training materials for employees and delivered online training sessions for the maintenance staff across the US. The online training has been very well received among employees, and we are now planning more training sessions.
A common challenge during COVID-19 is the limited supply of personal protective equipment (PPE). Our experts were able to help source equipment and optimize the distribution of safety equipment to ensure a needs-based geographical distribution. We are now also helping in the development of local procedures for re-opening to identify the next steps and challenges as local and regional quarantines begin to be eased.
Do you need help?
As the COVID-19 situation changes, so will our clients’ need for support. Our experts continuously help clients as the situation evolves. Ramboll’s global team of Health Science experts can assist in developing protocols, research and guidance as well as online training tailored to companies and their employees.
Related projects

Contingency planning protecting workers at manufacturing facilities
Reliable data about COVID-19 helped an international packaging manufacturer understand risks to workers and production.
Keeping essential pandemic-fighting business lines running while entering new markets
Due to COVID-19, the global science-based manufacturer experienced a sudden need for global scale cleaning, disinfection guidance and method development. At the same time, they are also considering entering new markets.
Framework for setting up global COVID-19 laboratory facilities and employee testing
We assisted a global tech company in ensuring the safety of employees in multiple countries at the same time.
Environment, Health & Safety
Ramboll offers a wide range of expert services to ensure health and safety and assist our clients with planning for and responding to COVID-19. Our team includes health scientists, infectious disease epidemiologists, occupational health specialists, environmental health and safety (EHS) practitioners, supply chain management, facility engineering specialists, GIS and data management, and site decontamination experts.
Contact
We partner with our clients to create sustainable societies where people and nature flourish. If you have questions, need help or advice, please don’t hesitate to reach out.